Welcome to MetaGod Creators, where we revolutionize how people experience spirituality in virtual reality. We appreciate your trust and support in our platform. To ensure a smooth and satisfying experience, please review our Return and Refund Policy.

 

1. General Policy

MetaGod Creators aims to provide a seamless digital experience for all users. Due to the nature of digital offerings, refunds and returns are subject to the guidelines outlined below.

 

2. Technical Issues

If you experience any technical issues that prevent the successful completion of your digital offering, please contact our support team within 24 hours of the transaction. We will review the issue and, if found to be due to a technical fault on our end, we will issue a refund or provide a replacement offering as appropriate.

 

3. Unauthorized Transactions

If you believe there has been an unauthorized transaction on your account, please contact our support team immediately. We will investigate the matter and, if unauthorized activity is confirmed, we will issue a refund and take necessary measures to secure your account.

 

4. Refund Process

Refunds, when applicable, will be processed within 7-10 business days. Refunds will be issued to the original payment method used for the transaction. We will notify you via email once the refund has been processed.

 

5. Contact Us

If you have any questions or need assistance regarding your transactions, please contact our support team at [email protected]. Our team is available to help you from 10:300 AM to 6 PM, Monday to Friday.

 

6. Policy Updates

MetaGod Creators reserves the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically to stay informed about our practices. Thank you for being a valued part of the MetaGod Creators community. We appreciate your understanding and cooperation. Effective Date: 10th June 2024